It guides the reader through the thought process used to create the final conclusion.
The readers may come to their own conclusion or find fault in the logic being presented.
A summary of how well the solution is working would be included here.
Case study-writing is about telling the story of a problem that has been fixed.
How can the trend be reversed so the problem goes away?
A good case study doesn’t tell the readers what to think.
This section discusses the solution and the thought processes that lead up to it.
It guides the reader through the information to the solution that was implemented.
This also sets the expectation that you will be presenting information the reader can use to further understand the situation.
Background is the information you discovered that describes why there is a problem.