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In reality, our firefighting skills – or problem solving skills – are flawed, though we hate to admit it.
Contrary to the popular myth, Einstein was remarkably intelligent since childhood. We repeat mistakes of the past, and then put out self berating social media status updates about how we suck because we never learn.
He built powerful mental models to attack and solve his problems – at work and in personal life. Ever wondered why some people solve problems more effectively than most?
Techniques like 5 Whys and Fishbone allow us to get to the root cause of a problem, and take corrective action to ensure it never occurs again.
But these techniques also help us eliminate challenges we didn’t foresee or address. But we also must uncover latent factors which contribute to the problem.
Consequently, we try solving every problem with the same mindset that created it.
But if the only tool you have is a hammer, you tend to see every problem as a nail.
Fear that if a solution is not found immediately, credibility is lost.
It doesn’t matter if the solution merely sweeps the problem under the carpet.
Firefighters were our childhood heroes (of course, they still are real life heroes).
You see, the biggest cause for headache while solving problems is our ‘fireman’ mentality.